No word on whether they’re working on a way to outsource the burger flipper, so maybe that job will still be available when all IT jobs go to India. Highlights from the NYTimes article:
What made the $12.08 transaction remarkable was that the customer was not just outside Ms. Vargas’s workplace here on California’s central coast. She was at a McDonald’s in Honolulu. And within a two-minute span Ms. Vargas had also taken orders from drive-through windows in Gulfport, Miss., and Gillette, Wyo.
Ms. Vargas seems unfazed by her job, even though it involves being subjected to constant electronic scrutiny. Software tracks her productivity and speed, and every so often a red box pops up on her screen to test whether she is paying attention. She is expected to click on it within 1.75 seconds. In the break room, a computer screen lets employees know just how many minutes have elapsed since they left their workstations.
But the backers of the technology are looking to expand into new industries. The operator of one of the McDonald’s centers is developing a related system that would allow big stores like Home Depot to equip carts with speakers that customers could use to contact a call center wirelessly for shopping advice.
via Workbench